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  <channel>
    <title>News</title>
    <link>http://www.novo.ca:80/sgc/cache/bypass/call-recording/about-us/news;jsessionid=280D7E24535FC6DC669369090A2DE119</link>
    <description>News</description>
    <dc:language>en</dc:language>
    <dc:rights>Copyright 2007, Novo Technologies - All rights reserved</dc:rights>
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    <item>
      <title>Acquisition by komutel: Interview with Louis Turmel</title>
      <link>http://www.novo.ca:80/sgc/site/novo/news?entryId=32564</link>
      <guid isPermaLink="false">32564@www.novo.ca</guid>
      <description><![CDATA[Louis Turmel, president CEO of Novo Technologies for the past 18 years explains this acquisition made by Komutel.

Why did Komutel acquire Novo Technologies?

I know Richard Poulin, CEO of Komutel, for the past 10 years, and share common values and a similar vision.&nbsp; Although some of our services may be similar, our specialities are different.&nbsp; This is not just an acquisition but a fusion of talents and of complementary products.&nbsp; With all products brought together we are able to provide a more complete offer to our respective customers.

How will the integration take place within Komutel ?

Overall, the integration of Novo to Komutel will not affect customers.&nbsp; It will be done in a transparent way.&nbsp; Each entity will continue its activities.&nbsp; Whether at Komutel or at Novo, the management team will remain in place and all its employees.

What will this change for the customers of Novo Technlogies ?

A more diversified offer will be proposed.&nbsp; Merging these two companies will expend the distribution network of both parties and maximize sales.
&nbsp;]]></description>
      <pubDate>2013-03-05T12:51+0000</pubDate>

      <dc:date>2013-03-05T12:51+0000</dc:date>
    </item>

    <item>
      <title>Komutel acquires Novo Technologies</title>
      <link>http://www.novo.ca:80/sgc/site/novo/news?entryId=32563</link>
      <guid isPermaLink="false">32563@www.novo.ca</guid>
      <description><![CDATA[
&nbsp;
March 5 2013, Novo announces its acquisition by Komutel, a leading Enterprise Communication software Developer.
&nbsp;
That acquisition will allow Komutel to maintain its continued growth and benefit from a larger customer base in Quebec, Canada and the United States, for its complete world-class offer. This is a second acquisition transaction for Komutel in the last twelve months.&nbsp;
&nbsp;
"This acquisition will strengthen Komutel expertise in the contact center and call recording market, as well as extend an integrated set of solutions leading to a more complete and diversified offer for our customers" says Richard Poulin, CEO of Komutel. Louis Turmel, President of Novo Technologies, declares that "it is excellent news for our organisation and our customers. We are delighted to complement Komutel&rsquo;s offer, our customers will benefit from a wider range of solutions, all directly meeting their needs".

Komutel also welcomes more than twenty employees in the team. The synergies created with this transaction represent a great growth opportunity and supports Komutel&rsquo;s strategic development plan.
&nbsp;
Press Release 
&nbsp;
&nbsp; ]]></description>
      <pubDate>2013-03-05T12:50+0000</pubDate>

      <dc:date>2013-03-05T12:50+0000</dc:date>
    </item>

    <item>
      <title>Happy birthday Novo!</title>
      <link>http://www.novo.ca:80/sgc/site/novo/news?entryId=32542</link>
      <guid isPermaLink="false">32542@www.novo.ca</guid>
      <description><![CDATA[&nbsp;

&nbsp;
&nbsp;
Novo celebrated his 18th anniversary on January 25.


Since Novo Technologies was founded it has relied on its employees and it is proud to thank them for all the hard work. Also to have been able to rely on its partners.&nbsp;Thanks you for your support !

A special thanks to all our customers who have trusted Novo during all these years.
&nbsp;
&nbsp; ]]></description>
      <pubDate>2013-01-28T18:41+0000</pubDate>

      <dc:date>2013-01-28T18:41+0000</dc:date>
    </item>

    <item>
      <title>Novo's team wishes you our best wishes</title>
      <link>http://www.novo.ca:80/sgc/site/novo/news?entryId=32461</link>
      <guid isPermaLink="false">32461@www.novo.ca</guid>
      <description><![CDATA[
&nbsp;
Novo's team wishes you our best wishes.

Click here

We would like to inform you that our office will be open during this holiday season.
&nbsp; ]]></description>
      <pubDate>2012-12-17T13:44+0000</pubDate>

      <dc:date>2012-12-17T13:44+0000</dc:date>
    </item>

    <item>
      <title>Long live the Mo - Make a donation</title>
      <link>http://www.novo.ca:80/sgc/site/novo/news?entryId=32417</link>
      <guid isPermaLink="false">32417@www.novo.ca</guid>
      <description><![CDATA[&nbsp;

 
 
 &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 Funding for research on prostate cancer is a cause that Novo Technologies & it&rsquo;s employees keep in believing and supporting.&nbsp; We even have an employee who proudly wears a moustache.&nbsp; We invite you through his personal page on Movember Canada to make a donation.
 &nbsp;
 http://ca.movember.com/mospace/6247117/
 &nbsp;
 Thank you&nbsp; for your commitment.
 
 
 

&nbsp;
&nbsp; ]]></description>
      <pubDate>2012-11-16T20:05+0000</pubDate>

      <dc:date>2012-11-16T20:05+0000</dc:date>
    </item>

    <item>
      <title>New product: NovoSolo, call recording software for SMB and professionals</title>
      <link>http://www.novo.ca:80/sgc/site/novo/news?entryId=32412</link>
      <guid isPermaLink="false">32412@www.novo.ca</guid>
      <description><![CDATA[Novo Technologies, a leading provider of call recording, quality monitoring and coaching tools for the customer relations center market, announces the release of a new voice recording software: NovoSolo, and the launch of its e-commerce site: www.novosolo.ca.

NovoSolo is a call recording software designed for small and medium sized enterprises, as well as for professionals. It allows you to record telephone conversations and keep them in a computer or a data warehouse.

Why use NovoSolo to record calls? To ensure and improve the quality of customer service, to train employees, to provide proof in case of a claim, to follow up on customer files and for protection in case of litigation.

"NovoSolo will revolutionize the way small businesses and professionals use the phone to record their conversations on a computer. With NovoSolo, it is easy to create, manage, record, protect and share voice recordings" says Louis Turmel, founding President.
&nbsp;
Press Release ]]></description>
      <pubDate>2012-11-13T15:40+0000</pubDate>

      <dc:date>2012-11-13T15:40+0000</dc:date>
    </item>

    <item>
      <title>Collaboration between Novo Technologies and RCCAQ to provide exclusive services to its members.</title>
      <link>http://www.novo.ca:80/sgc/site/novo/news?entryId=32406</link>
      <guid isPermaLink="false">32406@www.novo.ca</guid>
      <description><![CDATA[Novo Technologies, a leading provider of call recording, quality monitoring and coaching tools in the market for customer relations centers, announced its collaboration with the RCCAQ &ndash; Regroupement des cabinets de courtage d&rsquo;assurance du Québec to provide a range of products and services to its members.

Novo Technologies will offer a discount to RCCAQ members from buying direct recording solutions. In making their purchase from Novo Technologies, members will contribute on funding the RCCAQ.

«Recording phone calls, offers a multitude of benefits to brokerage firms. Recording allows among others to ensure the quality of received calls, to provide evidence of complaints and follow the path of the client&rsquo;s, said Louis Turmel, President and Founder.»
&nbsp;
Press Release  ]]></description>
      <pubDate>2012-11-07T16:19+0000</pubDate>

      <dc:date>2012-11-07T16:19+0000</dc:date>
    </item>

    <item>
      <title>NovoLog6, Centralized Voice Recording Software, Rated Mitel Compliant</title>
      <link>http://www.novo.ca:80/sgc/site/novo/news?entryId=32163</link>
      <guid isPermaLink="false">32163@www.novo.ca</guid>
      <description><![CDATA[Novo Technologies Solution Rated Mitel compliant : NovoLog6
&nbsp;
Lévis, QC - Novo Technologies, a leading supplier of call recording, quality and coaching tools for the contact center market, announced that its NovoLog6 solution is compliant with Mitel&rsquo;s key collaboration solution. Mitel is an important global provider of business communications and collaboration software and services.

NovoLog6 is a solution suite that provides call and screen recording to the contact center market. This solution includes a complete and fully integrated quality evaluation and coaching component which empowers the contact center manager and its agents. By using NovoLog6, organizations enjoy immediate ROI by managing their contact center with better agent coaching. NovoLog6 is now tested compliant by Mitel for compatibility with Mitel 3300 SRC integration.

Novo Technologies is a Technology Partner in the Mitel MSA program&mdash;an initiative to develop, market and sell innovative third-party products that interoperate with Mitel&rsquo;s technology and extend the value of a company&rsquo;s investment in its network.&nbsp;&nbsp; 

As a Technology Partner, Novo Technologies is eligible to submit products for compliance testing by the Mitel Solution Interoperability and Test Lab.


About Novo Technologies Inc.

Novo Technologies is a leading innovator and supplier of flexible and adaptable digital voice recording solutions, Novo helps customers capture proactively and effectively manage the transactional content of their business. The company has provided customized solutions and superior service to hundreds of organizations in the areas of insurance, financial services, healthcare and government in Canada and the United State.
&nbsp;
 Complete Press Release
&nbsp; ]]></description>
      <pubDate>2012-08-29T15:19+0000</pubDate>

      <dc:date>2012-08-29T15:19+0000</dc:date>
    </item>

    <item>
      <title>NEW PRODUCT: NovoManaged, a Recording Solution Available on a Monthly Basis Plan</title>
      <link>http://www.novo.ca:80/sgc/site/novo/news?entryId=32169</link>
      <guid isPermaLink="false">32169@www.novo.ca</guid>
      <description><![CDATA[
 
 
 
 &nbsp;
 &nbsp;
 
 

Novo Technology is proud to offer a new approach to its clients and partners: Novo Managed. A recording solution that meets your needs and available, per agent, on a monthly basis plan (36 months minimum) for all software components.

The monthly cost includes software licenses, 9-5 support and updates and levels (professional services in addition) for the duration of the contract. This approach allows the integration of recording needs resolution via a tailored offer and innovative budget.
&nbsp;
Novo Managed is a solution suite that provides call and screen recording for the contact center market. This solution includes a complete and fully integrated quality evaluation and coaching component which empowers the contact center manager and their agents.&nbsp;
&nbsp;
To learn more about this new service, please contact your Novo Technologies sales representative.
&nbsp; ]]></description>
      <pubDate>2012-08-28T16:03+0000</pubDate>

      <dc:date>2012-08-28T16:03+0000</dc:date>
    </item>

    <item>
      <title></title>
      <link>http://www.novo.ca:80/sgc/site/novo/news?entryId=31783</link>
      <guid isPermaLink="false">31783@www.novo.ca</guid>
      <description><![CDATA[]]></description>
      <pubDate>2012-05-14T13:46+0000</pubDate>

      <dc:date>2012-05-14T13:46+0000</dc:date>
    </item>

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