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Éric Turgeon joins the Novo team
Friday, 21 October 2011 09:36
Novo Technologies welcomes Mr. Éric Turgeon in the Novo team! Mr. Turgeon will play a significant role in our organization as director of business development and corporate accounts.
His vast expertise as a manager in the technology, telecommunication and contact centre industry, combined to his great professionalism and experience in customer relationship management makes him a great value to both Novo and his clients.
We wish him happiness and success within our organization!
NOVO TECHNOLOGIES AND VERITAPE ANNOUNCE PARTNERSHIP TO BRING PCI DSS COMPLIANCE SOLUTIONS TO NORTH AMERICAN CALL CENTRES
Tuesday, 07 June 2011 14:19
Novo Technologies, a leading innovator and supplier of flexible, cost-effective and adaptable call recording solutions, and Veritape, the only call recording company accredited as a PCI DSS Participating Organization are proud to announce a joint partnership that will allow Novo to include CallGuard™ in its NovoPCI™ solution portfolio. Built upon both companies' recognized expertise, tools and proven track records, organizations now have access to a suite of high-performance solutions targeting Payment Card Industry Data Security Standard (PCI DSS) compliance.
Novo Technologies Selected for Membership in Avaya DevConnect Program
Monday, 20 September 2010 11:47
Novo Technologies announced it has been selected by Avaya Inc., a global leader in enterprise communications systems, software and services, for membership in the Avaya DevConnect program.
IsaiX Technologies and Novo Technologies announce a strategic partnership
Monday, 13 September 2010 10:35
Novo Technologies and IsaiX Technologies are proud to announce an exciting new partnership that would see the two innovators integrate their solutions to offer a significantly enhanced capacity for managing call center agent development.
Novo Technologies and The Paisley Group announce partnership to offer superior customer satisfaction solutions
Wednesday, 01 September 2010 15:14
Tight integration between leading-edge expertise and technology offers well-rounded quality management solutions with solid bottom-line impacts for call centers.
Novo advances best-of-breed integration strategy with active call recording for its award-winnning NovoLog software solution
Monday, 28 June 2010 15:34
In addition to existing support for Passive Call Recording through physical connections at a voice/media gateway, NovoLog will support Active Call Recording through integration, or logical connection, with leading Internet Protocol (IP) equipment suppliers’ communication management software.
Novo adds sophisticated data management application!
Monday, 31 May 2010 12:54
Novo launches the latest release of award-winning call recording software NovoLog, including feature-rich data management tool.
Novo will be exhibiting at Cisco Live 2010 in Las Vegas!
Wednesday, 28 April 2010 14:16
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Novo will be an exhibitor at the Cisco Live 2010 Event taking place in Las Vegas June 27th -July 1.
Cisco Live is Cisco's annual IT and communications conference. This event attracts thousands of IT professional and technical innovators from all over North America, as well as a growing global audience segment.
Come to see us at booth #1! |
New Webinar! Performance Management and Coaching Best Practices
Monday, 26 April 2010 13:40
Performance Management and Coaching Best Practices. Get more information and register here for this free Webinar! May 19th at 1:00pm (ET).
Novo Technologies Opens New Office in Toronto regional area
Thursday, 01 April 2010 12:03
A leading supplier in call recording solutions for contact centres opens a new branch office tosupport the company's sales and service initiatives throughout Western Canada.
Novo Technologies Celebrates its 15th Anniversary
Tuesday, 09 February 2010 08:51
A leading supplier in call recording solutions for contact centers celebrates an important landmark and continues to execute its plan for North American expansion.
Novo Technologies Receives 2009 Product of the Year Award Presented by Customer Interaction Solutions Magazine
Wednesday, 27 January 2010 09:04
Novo eLite Honored for Exceptional Innovation
Novo Technologies joins Cisco Developer Network Program and announces first quality monitoring solution deployment with a large Cisco-based contact center
Wednesday, 09 December 2009 16:03
Contact centers with Cisco technology can now leverage Novo’s recording and quality monitoring solutions.
Novo is growing! Several positions are opened!
Wednesday, 09 December 2009 15:57
Please visit the Careers section to view the job offers!
Danny P. Blouin Joins Novo Technologies as VP Marketing and Sales
Tuesday, 03 November 2009 09:42
Call recording leader Novo invests in its growth strategy by hiring Industry veteran, Danny P. Blouin as new Sales and Marketing Lead
'Who is Novo?' Webinar October 20th 2009 at 1 p.m. EAT
Monday, 28 September 2009 13:27
Novo invites you to attend its first webinar entitled "Who is Novo?". This webinar is a good opportunity to learn more about the company, the solutions and the services offered by Novo. It will be presented on October 20th at 1 p.m. EAT. To attend, please register on our site by clicking here.
Novo, a proud partner of Nestlé
Wednesday, 20 May 2009 13:47
Novo will present at Telecom 2009
Monday, 23 March 2009 11:11
Novo will be at "The day of the Industry" of Telecom 2009 to be held Tuesday April 21 in Boucherville.
Novo Technologies receives 2008 Product of the Year Award from Customer Interaction Solutions magazine
Monday, 23 February 2009 11:09
Novo will participate in the 15th Congrès de l'Industrie du Centre Contact Clientèle
Tuesday, 13 January 2009 13:51
Louis Turmel from Novo Technologies will participate in the discussion panel "The technologies in CCC'' on March 25th at the15th Congrès de l'Industrie du Centre Contact Clientèle held in Montreal from March 24-26 2009.
Get involved in our products design!
Friday, 26 September 2008 11:47
Novo has just launched a new communication tool for our clients: NovoFeedback!
Please visit the page of NovoFeedback for more information.
New career opportunities!
Friday, 05 September 2008 10:33
We have new career opportunities that are now opened. See the job offers
New Product Launched! Discover Novo eLite!
Tuesday, 22 July 2008 15:08
3 solutions in one box is what Novo eLite offers you! Learn more about how Novo eLite can help your contact center or SME!
Web site visitor satisfaction survey
Friday, 04 July 2008 09:07
What do you think of our web site? Our new image? Your opinion is very important to us. We are currently surveying our visitors on their level of satisfaction with our website and our new corporate image.
Help us make our Web site more responsive to your needs by answering a short survey. We greatly appreciate the few minutes you give us to send us your thoughts. Thank you.
Answer the survey
Watch out for our new promotions!
Thursday, 24 April 2008 14:34
Take advantage of our latest promotions before the offer ends!
Come to See Us at Télécom 2008, April 22 in Boucherville!
Tuesday, 01 April 2008 16:37
Novo Technologies will do a presentation on ''The Value of First Call Resolution - A Myth or Reality?'' at the Télécom 2008 show. An event held by Comtois & Carigan, April 22nd in Boucherville.
Fujitsu, Mutiara Technology Resources and Telekom Malaysia Team to Implement Integrated 9-1-1 Call System in Malaysia
Wednesday, 26 March 2008 16:06
DMR, a division of Fujitsu Consulting, to provide project management and architecture services in Phase One of $60 million Malaysian project.
Upstream and Novo Technologies team up to offer a complete and innovative solution for contact centres
Tuesday, 10 April 2007 15:41
Two major market forces and architectural frameworks are teaming to create the most integrated solution to provide an array of advanced applications for effective customer interactions for contact centres.
NovoValue, The Next Generation of Quality Monitoring
Tuesday, 31 October 2006 14:43
Version 1.4 of NovoValue with its tightly integrated and versatile new functionalities brings numerous benefits to offer software even more powerful and more user friendly. This new version allows time optimization with accelerated searches and improved recording calendars and evaluation grids.
NovoLog IP
Wednesday, 25 October 2006 15:46
In a strong competitive market, constant improvement leads to constant change. How can companies continue to reduce their costs and improve the service in their contact centres? Most believe the solution must come from technology, namely the convergence of data and voice networks and the arrival of VoIP technology, which will facilitate the introduction of new innovative applications.
CourtLog is Entering the Ontario Market
Monday, 23 January 2006 15:49
After the provinces of Quebec, Nova Scotia and Manitoba, the Ontario Justice is now seeking to update their recording process with Novo Technologies. Three Ontario Provincial Offences Courts choose the trusted brand CourtLog to convert to digital recording.
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