For the ten last years, the NovoLog Suite has allowed hundreds of organizations to record and to manage their call recordings in a secure manner.  For 2011, Novo is proud to announce the most important update of the NovoLog Suite with the introduction of NovoLog6.

 
NovoLog6 was conceived specially for organizations with stringent security and performance requirements for the recording of the their calls.
     Novo Technologies - [Empower Customer Experience] | [NovoLog Express - Call Recording Software]

 

NovoLog6 is a flexible product adapting itself to your organization's needs :

 

  • low or high calls volumes;
  • short or long term call retention;
  • unique Site or multi-site architecture;
  • support of the principal telephone manufacturers: 
  • Avaya, Cisco, Mitel and Nortel;
  • on demand or permanent recording;
  • voice and screen recording. 
 
NovoLog6 can record an unlimited number of communication channels and archive/centralize data from multiple sites. Searching and recover recordings is quick and easy. Thanks to an intuitive Web interface, it is possible to retrieve and review crucial information at any time or from any location to assure maximum productivity.
 

Here some NovoLog6's key features :

 
  • management of group, user and access rights to NovoLog6 using Active Directory; 
  • archiving and diagnostic tools;
  • integration to external applications using NovoSDK;
  • communications via SSL/HTTPS certificates;
  • recordings use 256 bit encryption;
  • useful Data for verification (audit trails);
  • intuitive and flexible user interface;
  • add comments on multi-user calls;
  • … and multiple functions facilitating the management, security and sharing of recordings.

 


Now, you have the possibility to capture the entirety of the communications experience using NovoScreen.

 

  NovoLog6 Brochure
 

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