With the entry of the National Do Not Call List (DNCL) law of the CRTC on September 30^th 2008, it is essential that your organization equips itself with the right tools to prevent potential issues and to sustain a good reputation.

Following this date, telemarketing companies and other organizations offering their products or services by phone and not belonging to the list of exemptions stated by the law, will no longer be able to solicit consumers if a request has been previously expressed to the organization or if it has been added to the DNCL. Read more

The development and enhancement of our products is in your hands. As our main source of inspiration, comments and suggestions from our clients help us to better target the needs and challenges that managers and users, like you, may face. To facilitate such exchanges, Novo has created NovoFeedback!

NovoFeedback is a forum where our clients can express their needs and prioritize them by voting. This tool also helps to validate concepts and features and learn the users’ interest towards them. From now on and at any time you can have your say on the development of our products!

Thanks to NovoFeedback’s dynamics, Novo will be able to develop desired features and set aside those in which users have demonstrated less interest. We also see in NovoFeedback the opportunity to empower customer experience and develop an outstanding complicity with our clients.

Novo is listening to you. Take the opportunity to get involved in our products design!