We are proud to send you our very first newsletter, eNOV! 

Since the beginning of the year, Novo has undergone a major facelift. As well as its constantly evolving products Novo wished to update its website. Thanks to the excellent work of the Montreal firm Adviso, our site has been developed according to the latest trends in ergonomics and web strategy.

The Novo website design was carried out by a young company based in Quebec City, Dexero, which also looked to brighten up our brand image. Initially, our goal was to strengthen our presence in the contact centre industry and on the web. It is by communicating to Dexero the essence of our products that we came up with our new slogan. - Novo, Empower Customer Experience. A slogan that has swept the company with a wave of inspiration. Wishing for some radical changes, Novo has adopted a new image, new logos and a presentation of products which mean to be more up to date and especially audacious!

In order to keep our momentum, we invite you to answer a brief survey of appreciation towards these major changes. It will enable us to better suit your needs.

IN FRANÇAIS PLEASE!

Officially launched on April 7^th, our website was so far only offered in English. But, finally, here it is! After many hours spent to ensure the quality of our translation, and following visit reports showing the more and more pressing need for a French version, the Novo Technologies website is now available in French!

We are therefore pleased to offer you a bilingual website, which we hope will meet the needs of our customers from the different markets in which we operate.

A lot of our products have been developed in response to specific needs expressed by our customers. Both light and affordable, Novo eLite is the perfect solution for small and medium enterprises with small recording needs and wishing to ensure the quality of their communications. Novo eLite is a solution for permanent recording, for listening and searching and for quality control at the same time! Novo eLite provides the same numerous benefits as the NovoLog Express and NovoValue softwares, but combined!

In other words, you get reliable recordings ensuring protection and compliance with regulations in force in your industry. It will also be possible to quickly access these recordings, at any time and place, through a web interface for searching and listening. Besides, you will enjoy unparalleled tools allowing you to assess the performance of your agents through the evaluation grids and evaluation reports that you will have built yourself!

With its excellent cost-effectiveness ratio and its ease of deployment and management, Novo eLite provides everything to begin the empowerment of your customers’ experience!