« The key reasons for selecting Novo’s call recording solution were that they were able to quickly answer support and service demands while offering a solution at the most competitive price, and above all, they were established in Canada. »

« With Novo’s solution, CGI Service Desk supervisors can better assess the performance of each representative, which adds to their ability to manage and motivate the Service Desk staff. »

« NovoLog has successfully taken on challenges, and has completely met our expectations. Novo’s people are pleasant and really easy to do business with! »

« A Project according to our expectations, from installation to start up, professional and high quality from NovoLog team. A simple and easy to use solution. The clarity of the recordings is exceptional. »